Website information and enquiries
Information on this website introduces TREASURITALY and the journeys we may arrange with local partners. Sending an enquiry does not create a booking, reserve a place, confirm availability or require payment. We review enquiries individually before providing any quotation or next steps.
Tailor-Made journeys
A preliminary Tailor-Made enquiry does not carry a fee. If we consider your requested fully organised journey feasible, we may offer an individually quoted itinerary-design fee based on the scope, duration, regions and complexity involved. Any proposed fee, scope of work, deliverables, revision terms and payment conditions will be explained in writing before you decide whether to accept. Chargeable planning begins only after your agreement and any required payment. An agreed design fee is credited towards a subsequent TREASURITALY tour booking only under the specific written terms provided with that offer.
Availability and tour confirmation
Itineraries, departure dates, accommodation descriptions and other travel details are subject to confirmation with relevant providers. A website listing or enquiry is not a confirmed reservation. Before a booking proceeds, we will provide the applicable quotation, inclusions, exclusions, meeting and end points, any minimum participant conditions, payment deadlines and cancellation or change terms in writing.
Partners and travel arrangements
TREASURITALY works with travel partners in Italy to coordinate services such as local transport, guides, accommodation and activities as appropriate for each journey. The scope of services and any role or conditions of the relevant provider will be set out in the individual quotation or booking documents. TREASURITALY does not arrange international or domestic flights or travel insurance. Airport transfers are excluded unless explicitly offered and quoted as an optional extra.
Changes, cancellations and refunds
Applicable deposit, balance, minimum-group, cancellation, amendment and refund conditions depend on the specific travel proposal and will be communicated before acceptance. A cancellation or change may be affected by the arrangements and conditions of third-party providers. Nothing in these terms limits rights or remedies that cannot be excluded under applicable consumer protection law, including the Australian Consumer Law where applicable.
If we cannot assist
We may decline an enquiry if the requested journey is unavailable or impractical. If possible, we may suggest alternatives. You are not charged for an enquiry that we do not accept.
Questions
For questions about a tour or quotation, contact hello@treasuritaly.com. See our Privacy Policy for information about personal data.